“This collaboration demonstrates what can happen when the public and private sector come together and use technology as a vehicle to create equitable access to critical resources, for everyone.”Ĭurrently, the City of Seattle offers residents the ability to apply for the following programs via CiviForm: “We jumped at the opportunity to support the City of Seattle through the Fellowship program which offered local Googlers across a range of functions including Program Management, Engineering, UX and more the chance to give back to their communities,” said Paco Galanes, Google director and leader of their Puget Sound offices.
For qualified households, the total available savings through programs that use CiviForm is up to $23,000 per year, and the City is continuing to add more benefits to the tool with a goal of including over 20 assistance programs by the end of 2024. In its first year of piloting with community partners in Seattle, CiviForm reduced time for residents to apply to a City discount program from an average of 30 minutes to 5 minutes, resulting in time savings of 80%.
Residents and community partners can learn about, check their eligibility, and apply for City of Seattle benefits and discount programs at The site is accessible via desktop and mobile in eight languages: English, Traditional Chinese, Spanish, Vietnamese, Somali, Amharic, Korean and Tagalog. CiviForm exemplifies our One Seattle approach to public-private collaborations: its development was supported by know-how from technology companies and its design was informed by testing with community non-profit partners.” “Rooted in Seattle’s spirit of big ideas and support for those in need, we are leveraging innovation and collaboration to make it easier for people to understand what assistance programs they qualify for and then apply in just minutes. “CiviForm is a game changer for our communities – this exciting initiative and new technology is already making a meaningful difference supporting Seattle residents, helping them save time, save money, and access the resources and programs they need,” said Seattle Mayor Bruce Harrell. The City of Seattle is the custodian of all data and data is not shared with. The tool was developed by the City of Seattle’s Innovation and Performance team and Seattle Information Technology Department with pro-bono support from Fellows – a program through Google’s philanthropic arm that provides technical expertise to help nonprofits and civic entities solve their biggest technical challenges. Among the changes, departments are directed to adopt or integrate with the CiviForm platform by the end of 2024.ĬiviForm is a tool that makes it faster and easier for residents to apply to City of Seattle benefit and discount programs and was designed with community input to ensure it works for the neighbors who will benefit the most. This initiative is supported by a new Executive Order directing all City benefit and discount programs to identify and implement changes that decrease the burden on residents.
Mayor Harrell has championed CiviForm – an innovative portal designed as a simple one-stop shop to quickly and conveniently apply for City services to save residents time and money by making it easier to apply for multiple benefit and discount programs at the same time. SEATTLE – Today, Seattle Mayor Bruce Harrell announced the expansion of the City’s Affordable Seattle initiative – part of his efforts to make City discount and benefit programs easily accessible to all. Benefits portal at /affordable makes it easier and faster for residents to get the help they need. New CiviForm program reduced time for residents to apply to City discount programs by 80%, offering up to $23,000 total possible savings.
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